Need Help
How can I contact CQGATES support?
You can reach us through:
Email: contact@cqgates.com
Support Tickets: Submit a request through our helpdesk.
What should I do if I forgot my password?
Click on the “Forgot Password” option on the login page and follow the steps to reset your password. If you need further assistance, contact support.
How do I report a security issue or suspicious activity?
If you encounter any suspicious activity, immediately contact our support team with relevant details. We will investigate and take necessary action.
How can I update my account details?
Log in to your account, go to the profile settings, and update your information. If you face any issues, contact our support team.
What if I face technical issues with the app?
Try the following steps:
Restart the app and your device.
Ensure you have the latest version of the app installed.
Clear cache and try again.
If the issue persists, contact our support team with a description of the problem.
Can I delete my account?
Yes, you can request account deletion by contacting support. Note that some data may be retained as per legal and operational requirements.